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Website medquestcollege MedQuest College

We better the lives of our students by providing the most direct path to a great career in healthcare.

Admissions Advisor at MedQuest College

Admissions Advisor: Full Job Description

The Admissions Advisor works directly with prospective students to guide them as they consider MedQuest College for their postsecondary educational experience. Job requirements include, but are not limited to, the following:

Customer Service
An Admissions Advisor will field incoming phone calls from potential students, etc. In this role, the Advisor is expected to provide prompt and accurate service to the caller. The Advisor will also make outbound calls to prospective students who request information online and respond to social media inquiries.

Advisors will also schedule on-campus tours for prospective students and their guests – showcasing classrooms, introducing students to program staff, etc. MedQuest College prides itself on creating a pressure-free environment and expects all Admissions Advisors to create an atmosphere where both students and parents feel comfortable when touring our campus.

Product/Industry Knowledge
In addition to providing superb customer service, an Admissions Advisory must be knowledgeable of the programs offered at MedQuest College as well as those offered at other institutions to be able to accurately explain the programs offered at MedQuest College and field questions regarding the industry as a whole, etc.

Reporting/Follow-Through
Admissions Advisors will be responsible for keeping up with their prospective students including but not limited to: weekly check-in phone calls, making sure all paperwork is complete or have a plan in place to retrieve missing documents, reminding prospective students about meetings with Admissions/Financial Aid/Orientation. Advisors must also keep notes regarding prospective students for recordkeeping.

Admissions Advisors are expected to report enrollment status updates for their prospective students and assist them with scheduling follow-up appointments with the Financial Aid Department, etc.

Skills/Requirements
Organization and communication skills are required in order to be successful, as is the ability to be flexible and multitask. Attention to detail is essential. 1-3 years of related experience is required. College degree preferred.

Qualifications
High school or equivalent (Preferred)
Customer service: 3 years (Preferred)

Benefits
Dental insurance
Employee assistance program
Health insurance
Health savings account
Paid time off
Retirement plan
Vision insurance

Job Type
Full-time

Schedule
Monday to Friday

Ability to Commute/Relocate
Louisville, KY 40223: Reliably commute or planning to relocate before starting work (Preferred)

Education
High school or equivalent (Preferred)

Experience
Customer Service – 3 years (preferred)

Work Remotely
No

About MedQuest College
MedQuest College provides accelerated education and hands-on training to students pursuing a career in healthcare. With campuses located in both Lexington and Louisville, our mission is to better lives by providing the most direct path to a great career in healthcare. Are you ready to start your new career as an Admissions Advisor? Learn more about MedQuest’s Family Values and apply today!

To apply for this job please visit medquestcollege.edu.